Efficiency
Client Portal
Are you intentionally being misled by your Managed IT Services Provider regarding fixed costs and pricing structures, causing potential financial harm to your business?
118
Clients
5,920
Users
92%
Satisfaction
3,504
Devices
7,580
Licenses
2,948
Dark Web Breaches Notified
Unlock Your Business Potential
Invigorate the Client Experience
IT systems are the crucial backbone supporting every enterprise’s operations. Technology is continually transforming across the constantly changing global landscape we are all living and working together in.
Until now, MSP clients have been unable to view their IT environment information with providers reluctant to hand over these details, lest the client dare to question their services and charges.
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The VTS IT Client Portal has been created to overcome this challenge; providing an innovative 24/7 digital space custom designed for insight and enhanced knowledge of your IT environment, enabling you to monitor, review and interact with your IT management.
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Empowering Your Future, One Pane at a Time
Client Portal
The Client Portal’s Modular Digital Window Panes allow for the seamless modification and creation of new components tailored to meet whatever the future brings.
Each released feature integrates to enhance and compliment the volume of information about an organisations IT environment – exposing business inconsistencies, overspends and errors, saving valuable time and money.
Transparency
Unlocking Your IT Environment
Ticketing Reports
Track the volume of service requests, review your staff satisfaction ratings with ticket resolutions and ensure performance of our promised Service Level Agreement.
Review In Depth
- Number of tickets resolved
- Customer satisfaction scale
- Average resolution time
Users
Combating cyber-attacks and identity crime Securely review and maintain your authorised users online.
Secure Visibility of your Authorised Users
- User contact details
- Last logged in device
- Site location and information
- Microsoft licenses in use
- Tickets logged and ratings
- Add/Remove users
Devices
In-depth, live and accurate details of workstations, laptops and servers authorised and managed within your environment.
Critical Real-Time Live Data
- Last logged in user
- Device IP location
- Last online date
- Make, model and serial number
- Operating System
- Processor, storage and RAM
Licences
Vital security measure protecting data and systems by highlighting whether Microsoft licences have been added or removed so that no unauthorised access is possible.
Auditable Transparency
- View Active MS 365 Licences
Across the whole business
At an individual user level
- Compare active MS 365 Licences vs Active Users
- Cost tracking - match your user lists to your invoices
Ticket System
Centralised lodgement and tracking of IT service requests as well as compiling maintaining history for your future review.
Digital Interface Enables Your Team to:
- Create and submit IT service request tickets
- Track the ongoing progress of the ticket
- Provide further information and receive updates from the technical team
- Review completed requests
Proposals
Digitally receive review approve new hardware services quotes.
Making the Quoting Process a Breeze!
- Review and approve your new quotes quickly and easily
- Access your historical quotes
- Environmentally friendly online signing – no paper printing
- 24/7 Global availability to your securely stored documents
Invoices
ATO Compliance Made Easy
Digital Interface Enables Your Team to:
- Create and submit IT service request tickets
- Track the ongoing progress of the ticket
- Provide further information and receive updates from the technical team
- Review completed requests
Outsourced
Benefit from the expertise of a full TEAM of dedicated and talented engineers whose single focus is to provide outstanding IT services, so your business runs better.
- Multitude of experts ready to assist
- No HR management required
- Significant cost savings
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Unlock Your Business Potential
Looking to Escape the Cycle?
Take the first step in breaking the inefficiency cycle and book a free,
no-obligation comprehensive IT audit with VTS IT today!
No obligation required!
Frequently asked questions
Find answers to common questions about our digital transformation services.
What is MFA and Why do I Need it?
Why is Having Security Awareness Training Important to Your Business?
What is Essential Eight?
How Can Microsoft 365 Benefit Your Business?
Why is it Important to Back up Your Microsoft 365 Data?
What is the Difference Between Microsoft 365 and Windows 365?
How Microsoft Azure Can Help Your Business?
Why Should Your Business Adopt the Microsoft Modern Workspace?
Why Should Your Business Use Microsoft Teams Phone System?
What is MFA and Why do I Need it?
Why is Having Security Awareness Training Important to Your Business?
What is Essential Eight?
How Can Microsoft 365 Benefit Your Business?
Why is it Important to Back up Your Microsoft 365 Data?
What is the Difference Between Microsoft 365 and Windows 365?
How Microsoft Azure Can Help Your Business?
Why Should Your Business Adopt the Microsoft Modern Workspace?
Why Should Your Business Use Microsoft Teams Phone System?
How much does your software development service cost?
How long does it take to develop custom software?
Do you offer maintenance and support for the software you develop?
How long does it take to develop custom software?
Will there be any downtime?
Do you offer any flexible pricing options, such as subscription-based or pay-per-use models?
Will the custom software replace any existing systems or processes that our staff currently use?
Will any of our staff need to be retrained or reassigned as a result of the new software?
How long does it take to develop custom software?
Customer Testimonials
VTS IT has been our trusted Managed IT Services provider for many years. Working across our multiple sites, they provide all-encompassing system solutions using the latest technology combined with responsive and helpful support. In addition, their dedicated and professional team have shown patience and understanding of our special needs program participants and their commitment to helping the community is further reflected in their annual sponsorship of our fundraising ball.
We happily recommend VTS IT to anyone seeking to improve their IT.
We happily recommend VTS IT to anyone seeking to improve their IT.
Cristian Fierro
ICT Services Manager
As a charitable institution, ensuring that we have the usual security, efficiency and performance requirements are not our only IT concerns. VTS IT’s team showed patience and care to gain a full understanding of not only our needs but also our patrons; provided their unique fixed price One Cost model minimising overhead expenditure, and are proactively seeking to improve our business efficiencies and processes.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
Nicole Hasrouni
Chief Financial Officer
The real measure of quality third party support is value.VTS IT’s team approach, superior competence and ability to prioritise for timely response provides us with an excellent managed services package. Having also taken advantage of the hardware rental option for our entire Technical Infrastructure equipment needs across our three sites Australia wide for our high volume fleet, we have ensured we consistently maintain the highest level of technology without tying up our valuable capital.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Roelof Oosthuizen
Chief Executive Officer
The VTS IT team has recommended and implemented network and server systems to meet our changing needs. They provide an unmatchable customer experience with a tremendous quality of service that has resulted in minimised downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and cost effective solutions that give our business a competitive edge.
Melinda Kafer
Chief Financial Officer
VTS IT has been our trusted Managed IT Services provider for many years. Working across our multiple sites, they provide all-encompassing system solutions using the latest technology combined with responsive and helpful support. In addition, their dedicated and professional team have shown patience and understanding of our special needs program participants and their commitment to helping the community is further reflected in their annual sponsorship of our fundraising ball.
We happily recommend VTS IT to anyone seeking to improve their IT.
We happily recommend VTS IT to anyone seeking to improve their IT.
Cristian Fierro
ICT Services Manager
As a charitable institution, ensuring that we have the usual security, efficiency and performance requirements are not our only IT concerns. VTS IT’s team showed patience and care to gain a full understanding of not only our needs but also our patrons; provided their unique fixed price One Cost model minimising overhead expenditure, and are proactively seeking to improve our business efficiencies and processes.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
Nicole Hasrouni
Chief Financial Officer
The real measure of quality third party support is value.VTS IT’s team approach, superior competence and ability to prioritise for timely response provides us with an excellent managed services package. Having also taken advantage of the hardware rental option for our entire Technical Infrastructure equipment needs across our three sites Australia wide for our high volume fleet, we have ensured we consistently maintain the highest level of technology without tying up our valuable capital.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Roelof Oosthuizen
Chief Executive Officer
The VTS IT team has recommended and implemented network and server systems to meet our changing needs. They provide an unmatchable customer experience with a tremendous quality of service that has resulted in minimised downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and cost effective solutions that give our business a competitive edge.
Melinda Kafer
Chief Financial Officer
VTS IT has been our trusted Managed IT Services provider for many years. Working across our multiple sites, they provide all-encompassing system solutions using the latest technology combined with responsive and helpful support. In addition, their dedicated and professional team have shown patience and understanding of our special needs program participants and their commitment to helping the community is further reflected in their annual sponsorship of our fundraising ball.
We happily recommend VTS IT to anyone seeking to improve their IT.
We happily recommend VTS IT to anyone seeking to improve their IT.
Cristian Fierro
ICT Services Manager
As a charitable institution, ensuring that we have the usual security, efficiency and performance requirements are not our only IT concerns. VTS IT’s team showed patience and care to gain a full understanding of not only our needs but also our patrons; provided their unique fixed price One Cost model minimising overhead expenditure, and are proactively seeking to improve our business efficiencies and processes.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
Nicole Hasrouni
Chief Financial Officer
The real measure of quality third party support is value.VTS IT’s team approach, superior competence and ability to prioritise for timely response provides us with an excellent managed services package. Having also taken advantage of the hardware rental option for our entire Technical Infrastructure equipment needs across our three sites Australia wide for our high volume fleet, we have ensured we consistently maintain the highest level of technology without tying up our valuable capital.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Roelof Oosthuizen
Chief Executive Officer
The VTS IT team has recommended and implemented network and server systems to meet our changing needs. They provide an unmatchable customer experience with a tremendous quality of service that has resulted in minimised downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and cost effective solutions that give our business a competitive edge.
Melinda Kafer
Chief Financial Officer
VTS IT has been our trusted Managed IT Services provider for many years. Working across our multiple sites, they provide all-encompassing system solutions using the latest technology combined with responsive and helpful support. In addition, their dedicated and professional team have shown patience and understanding of our special needs program participants and their commitment to helping the community is further reflected in their annual sponsorship of our fundraising ball.
We happily recommend VTS IT to anyone seeking to improve their IT.
We happily recommend VTS IT to anyone seeking to improve their IT.
Cristian Fierro
ICT Services Manager
As a charitable institution, ensuring that we have the usual security, efficiency and performance requirements are not our only IT concerns. VTS IT’s team showed patience and care to gain a full understanding of not only our needs but also our patrons; provided their unique fixed price One Cost model minimising overhead expenditure, and are proactively seeking to improve our business efficiencies and processes.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
Nicole Hasrouni
Chief Financial Officer
The real measure of quality third party support is value.VTS IT’s team approach, superior competence and ability to prioritise for timely response provides us with an excellent managed services package. Having also taken advantage of the hardware rental option for our entire Technical Infrastructure equipment needs across our three sites Australia wide for our high volume fleet, we have ensured we consistently maintain the highest level of technology without tying up our valuable capital.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Roelof Oosthuizen
Chief Executive Officer
The VTS IT team has recommended and implemented network and server systems to meet our changing needs. They provide an unmatchable customer experience with a tremendous quality of service that has resulted in minimised downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and cost effective solutions that give our business a competitive edge.
Melinda Kafer
Chief Financial Officer
VTS IT has been our trusted Managed IT Services provider for many years. Working across our multiple sites, they provide all-encompassing system solutions using the latest technology combined with responsive and helpful support. In addition, their dedicated and professional team have shown patience and understanding of our special needs program participants and their commitment to helping the community is further reflected in their annual sponsorship of our fundraising ball.
We happily recommend VTS IT to anyone seeking to improve their IT.
We happily recommend VTS IT to anyone seeking to improve their IT.
Cristian Fierro
ICT Services Manager
As a charitable institution, ensuring that we have the usual security, efficiency and performance requirements are not our only IT concerns. VTS IT’s team showed patience and care to gain a full understanding of not only our needs but also our patrons; provided their unique fixed price One Cost model minimising overhead expenditure, and are proactively seeking to improve our business efficiencies and processes.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
Nicole Hasrouni
Chief Financial Officer
The real measure of quality third party support is value.VTS IT’s team approach, superior competence and ability to prioritise for timely response provides us with an excellent managed services package. Having also taken advantage of the hardware rental option for our entire Technical Infrastructure equipment needs across our three sites Australia wide for our high volume fleet, we have ensured we consistently maintain the highest level of technology without tying up our valuable capital.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Roelof Oosthuizen
Chief Executive Officer
The VTS IT team has recommended and implemented network and server systems to meet our changing needs. They provide an unmatchable customer experience with a tremendous quality of service that has resulted in minimised downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and cost effective solutions that give our business a competitive edge.
Melinda Kafer
Chief Financial Officer
VTS IT has been our trusted Managed IT Services provider for many years. Working across our multiple sites, they provide all-encompassing system solutions using the latest technology combined with responsive and helpful support. In addition, their dedicated and professional team have shown patience and understanding of our special needs program participants and their commitment to helping the community is further reflected in their annual sponsorship of our fundraising ball.
We happily recommend VTS IT to anyone seeking to improve their IT.
We happily recommend VTS IT to anyone seeking to improve their IT.
Cristian Fierro
ICT Services Manager
As a charitable institution, ensuring that we have the usual security, efficiency and performance requirements are not our only IT concerns. VTS IT’s team showed patience and care to gain a full understanding of not only our needs but also our patrons; provided their unique fixed price One Cost model minimising overhead expenditure, and are proactively seeking to improve our business efficiencies and processes.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
Nicole Hasrouni
Chief Financial Officer
The real measure of quality third party support is value.VTS IT’s team approach, superior competence and ability to prioritise for timely response provides us with an excellent managed services package. Having also taken advantage of the hardware rental option for our entire Technical Infrastructure equipment needs across our three sites Australia wide for our high volume fleet, we have ensured we consistently maintain the highest level of technology without tying up our valuable capital.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Roelof Oosthuizen
Chief Executive Officer
The VTS IT team has recommended and implemented network and server systems to meet our changing needs. They provide an unmatchable customer experience with a tremendous quality of service that has resulted in minimised downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and cost effective solutions that give our business a competitive edge.
Melinda Kafer
Chief Financial Officer
VTS IT has been our trusted Managed IT Services provider for many years. Working across our multiple sites, they provide all-encompassing system solutions using the latest technology combined with responsive and helpful support. In addition, their dedicated and professional team have shown patience and understanding of our special needs program participants and their commitment to helping the community is further reflected in their annual sponsorship of our fundraising ball.
We happily recommend VTS IT to anyone seeking to improve their IT.
We happily recommend VTS IT to anyone seeking to improve their IT.
Cristian Fierro
ICT Services Manager
As a charitable institution, ensuring that we have the usual security, efficiency and performance requirements are not our only IT concerns. VTS IT’s team showed patience and care to gain a full understanding of not only our needs but also our patrons; provided their unique fixed price One Cost model minimising overhead expenditure, and are proactively seeking to improve our business efficiencies and processes.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
Nicole Hasrouni
Chief Financial Officer
The real measure of quality third party support is value.VTS IT’s team approach, superior competence and ability to prioritise for timely response provides us with an excellent managed services package. Having also taken advantage of the hardware rental option for our entire Technical Infrastructure equipment needs across our three sites Australia wide for our high volume fleet, we have ensured we consistently maintain the highest level of technology without tying up our valuable capital.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Roelof Oosthuizen
Chief Executive Officer
The VTS IT team has recommended and implemented network and server systems to meet our changing needs. They provide an unmatchable customer experience with a tremendous quality of service that has resulted in minimised downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and cost effective solutions that give our business a competitive edge.
Melinda Kafer
Chief Financial Officer
VTS IT has been our trusted Managed IT Services provider for many years. Working across our multiple sites, they provide all-encompassing system solutions using the latest technology combined with responsive and helpful support. In addition, their dedicated and professional team have shown patience and understanding of our special needs program participants and their commitment to helping the community is further reflected in their annual sponsorship of our fundraising ball.
We happily recommend VTS IT to anyone seeking to improve their IT.
We happily recommend VTS IT to anyone seeking to improve their IT.
Cristian Fierro
ICT Services Manager
As a charitable institution, ensuring that we have the usual security, efficiency and performance requirements are not our only IT concerns. VTS IT’s team showed patience and care to gain a full understanding of not only our needs but also our patrons; provided their unique fixed price One Cost model minimising overhead expenditure, and are proactively seeking to improve our business efficiencies and processes.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
After an extremely smooth onboarding to our new network systems, VTS IT completed our corporate de-merger migrations on time, with minimal disruption and for no additional cost.They have gone beyond our expectation for support in all areas of technology.
Nicole Hasrouni
Chief Financial Officer
The real measure of quality third party support is value.VTS IT’s team approach, superior competence and ability to prioritise for timely response provides us with an excellent managed services package. Having also taken advantage of the hardware rental option for our entire Technical Infrastructure equipment needs across our three sites Australia wide for our high volume fleet, we have ensured we consistently maintain the highest level of technology without tying up our valuable capital.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Partnering with VTS IT has allowed us to stay focused on our core business, knowing that they are continually looking to streamline costs and communication, and all of this is delivered under their very reasonably priced One Cost Model.
VTS IT truly completes the value equation.
Roelof Oosthuizen
Chief Executive Officer
The VTS IT team has recommended and implemented network and server systems to meet our changing needs. They provide an unmatchable customer experience with a tremendous quality of service that has resulted in minimised downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and cost effective solutions that give our business a competitive edge.
Melinda Kafer
Chief Financial Officer